Experience : Logistics & Patient experience
 

A course and one-day experience within the clinic focused on logistical structure and the hidden things of Dentcof's machinery.  An inside perspective of organizational protocols, treatment planning management, interaction with patients, presentation of treatment plans, management of financial discussions and more, plus an overview of logistics system. 

Topics covered: 

  • Logistic workflow. Patients management in Dentcof
  • KPG as a new age job in the modern dental clinic. Definition and responsibilities.
  • Treatment planning - the financial and logistic side. 
  • The tools needed : digital solutions and their implementation.
  • Documention as a protocol - the logistics behind.
  • Recall system in Dentcof, implementing the logistics behind a healthy recall system.
  • Patient typology. Profiling patients, understanding them better, and managing the different profiles.

Course includes

  • Over the shoulder for first, second, third visit of every day patients
  • Unrestricted acces to all areas of the clinic for one day
  • Open Q&A
  • Lunch menus & coffee breaks
  • Dinner & social program together with the professors and part of the Dentcof team.

Course designed for:  Clinic owners, Managers, Treatment coordinators, Logistic Staff

Check previous editions: Experience IV

Workflow in Dentcof : An inside look

For one day you have unlimited access in the clinic, in an authentic setting routine, where you can see various facets of treatments and how they are integrated. You have the chance to ask all your unanswered questions, and receive solutions from clinical and economical reality, in a direct and authentic way.
You will learn how to get out of the dentist stereotype, how to create an impact experience, how to present the treatment plan and how to manage the patient's experience to make him feel different. This course is an experience from a unique perspective for a small group of 5-10.  

Course includes

  • Over the shoulder for first, second, third visit of every day patients
  • Unrestricted acces to all areas of the clinic for one day
  • Open Q&A
  • Lunch menus & coffee breaks
  • Dinner & social program together with the professors and part of the Dentcof team.

 

 

Last review: 20 11 2017
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